Responsible Service of Alcohol

Why do I need RSA?
Because on the 1st January 2009, it became mandatory in Queensland for all staff involved in the service or supply of liquor, including approved managers, bartenders, glass collectors, floor hostesses and room service staff to have a current RSA training course certificate issued by an approved OLGR training organisation.

Is BARS Training Australia approved by OLGR?
We sure are. You can check with OLGR to confirm that we are on the Approved Trainers Public Register

Are their any prerequisites?
Yes, all participants should also have basic language, literacy and numeracy skills and are required to identify if they require language, literacy and numeracy support prior to enrolment. Participants can also ask for language, literacy and numeracy support through the website if they find they are experiencing difficulties. All information provided to BARS Training Australia is kept in strict confidence in line with AQTF guidelines. For more information on language, literacy and numeracy please refer to the BARS Training Australia Student Handbook.

What's the Student Handbook all about?
The BARS Training Australia Student Handbook contains our training policies and procedures. Participants are responsible for reading all relevant materials provided on the website including the BARS Training Australia Student Handbook and the information about courses prior to enrolment. If the participant decides to proceed with enrolment, it will be accepted by all parties that they have read the Student Handbook and agree with all the Terms and Conditions prior to commencing your training.
To view the Student Handbook (click here)

Ok, sounds good, so what's the process?
Once a participant has entered all required enrolment information, the system will immediately email the course login information to the participant. The participant's enrolment however, is placed on hold until full payment for the course is received through a number of payment options.

Should payment be done through the use of a credit card or through Paypal this hold will be removed instantly on a successful payment being processed. This means that the participant can go straight to their email account and access the online resources without delay.

So how can I pay?
We have a number of payment choices available:

• by credit card (Visa/Mastercard)
• by PayPal
• by direct deposit through online banking
• by cheque or money order

Just choose the payment method at check-out that that you want to use.

Can I get a refund if I want?

That really depends on the situation. Our full refund policy is contained in our Student Handbook. All requests for refunds are to be made in writing on a Refund Request Form and needs to be accompanied by supporting documentation where applicable. This form can be obtained by contacting BARS Training Australia on (07) 55290834.

Site Instructions

Thankyou for logging into your online account. Down the left column you will see the following headings

Member Login

This is where you will see you username displayed and an option to "Logout" once you have finished for the day. For security reasons please ensure that you logout at the end of every session.

User Menu

This is where you can change your basic log on details if you wish.

My Courses

This lists the courses you have access to within the system. For example, a course would not appear in this area unless you have previously chosen and paid for the course.

To add a course please click on "Add Course" and proceed through the payment process. Once payment has been verified using any number of payment options your course will be listed here.

For those using a Pre-Paid Card please click on "Add Course" and enter your voucher number and validation code when prompted to do so.

Shopping Cart

This lists the courses you have chosen through the payment process that it still awaiting payment. For example, if you chose to pay for a course by cheque or direct deposit the course will remain in the shopping cart until payment has been received.

I hope you enjoy your course

Regards

Garry Oliver
Managing Director
BARS Training Australia
National Provider Number 32061
(m) 0414 5278 00